This comment feels needlessly hostile.

When organizations mess up, why is their first response to the critique to say “Why didn’t you come to us first?” when they really mean “Why did you make this public so we actually have to do something?”

I get really frustrated with the response because it doesn’t come across as a company actually interested in improving, but just throwing accusations back and trying to beg off the responsibility of actually holding themselves accountable.

You’re seeing words that trigger your community’s language filter, I believe.

Seconding this. OP seems very determined to avoid interacting with comments that don’t explicitly confirm their own worldview.

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Very true, I forgot about the doorbell cameras! Neighbors on FB will often post their camera footage when a “suspicious” (read: black or young) person drives by

I feel the more likely scenario is for public surveillance to reach a point where everyone outside their home (or near a window) is being recorded from multiple sources.

Seconding this; Cruelty Squad is hitting that Deus Ex/Quake itch for me right now