Scanners are basically (and most of the time literally) printers. And printers are of the devil.

I’m not Gen Z btw, I’m on the tail end of Gen X and an IT professional of twenty years.

… huh?

Non-universal experience, but I’m a zoomer (24) and I’m basically my family’s IT department, my apparent specialty being the wrangling of our unruly printer-scanner. My millennial older brother (who will be 28 this summer) never even thinks to ask google basic troubleshooting stuff when he has a problem. I think it’s less about generation and more about individual inclination to read instructions and look through settings menus, that sort of thing.